AMAROQ INDIA Warranty Policy

Riding boots from Amaroq India come with a 6-month limited warranty from the date of purchase, if they are accompanied by an invoice from an authorized retailer.

• Discounted or sale items are not eligible for warranty.
• Repair or replacement is the only option available under warranty; however, Amaroq India reserves the right to decide on the course of action.
• Products must be shipped to our Pune office for inspection and approval; once approved, the product is sent back to the customer free of charge.
• Color of replacement parts may not match that of the original product.
• If your boot has been discontinued, an equivalent model will be sent to you. Under no circumstance will a refund be made.
• Amaroq India cannot be held liable for boot problems that occur outside of warranty coverage. However, whatever support possible will be provided by Amaroq India.
• Any replacement made during the warranty period will not extend the warranty for the product.

The manufacturer provides no warranty on the waterproofing of these motorcycle riding boots. While the boots are designed with materials and construction methods aimed at resisting water penetration, various factors such as prolonged exposure to water, extreme weather conditions, and individual usage patterns can affect their performance. It is important for users to understand that waterproofing effectiveness may diminish over time and with wear. Consequently, the manufacturer cannot guarantee absolute waterproof performance and recommends regular maintenance and the use of additional waterproofing treatments to enhance the boots’ longevity and resistance to water ingress.

• Amaroq water resistance is ISO 20344:2011,5.15.1 compliant.
• The only scientific test required by ISO 20344:2011,5.15.1 to determine the waterproofness of motorcycle boots is testing. The test method consists of walking 100 steps on a suitable platform with a water level of 5 mm above the soles. Boots are considered waterproof after passing this test.

Warranty cannot be claimed under the following circumstances:

• Wear and tear due to regular usage.
• Damage caused by an accident or a fall.
• Damage due to mishandling.
• Color fading due to usage or exposure to sun. High viz colors are likely to fade faster on sun exposure.
• Problems occurring due to lack of maintenance.
• Usage under atypical conditions.
• Any modifications or customizations to the product will void its warranty.
• The application of chemicals or strong detergents that could harm the product.
• Exposure to high heat source.
• Riders experiencing subjective issues like fit, comfort, etc. are not covered under warranty.
• Damage to accessories like zippers, stitches, buttons, liners, fabric, patches and prints due to usage.
• Fabric pilling.

AMAROQ INDIA cannot be held liable for any cosmetic damage the product may have while purchasing. Customers are advised to check the product thoroughly before purchasing.

In case of Warranty Claim Boots should be returned to the following address:

Bikerz Inc.

D9, Aurum Elementto

Porwal Road, Lohegaon, Pune, Maharashtra – 411047

Email: amaroqindia@gmail.com

WhatsApp: 8308830727/8978451732 (9AM to 6 PM – Monday to Saturday)